You won't believe this, but just as I posted the phone rang and I spoke to the tech chap, who comfirmed straight away that something was wrong with the computer.
RED LIGHTS, mean something is wrong - remember this!
He got in contact with the manufacturer and store and they are footing the bill for it to be sorted out.
WooHoo, thank you David D for listening and understanding the problem, without placing blame onto me.
Oh by the way its the hard drive...........
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Tuesday, 9 January 2007
Please Don't P1ss Me Off!!!
For those who know me on-line, you are well aware that I am fairly laid back, very polite, always fair and when needs be very diplomatic. So why is it in life, people think they can treat you like shit?
I have had an awful morning due to a UK company that can't get their heads out of their own arses. You can tell by now, that I am steaming and a tad upset.
When I am 'right', I argue to the death, some see it a bit of a blight, but if I don't stick up for myself then who will?
In November I bought a new computer with a flat screen to go with it, and it was to be my daughters christams present, however, my own conked out, and is very ill. So we decided instead, that we buy her a laptop and that I would have the new computer. (Two weeks had lapsed by now).
I took it out of the box and because it has areas that can easily scratch, I left the cling film covering on those areas. Then placed it into my solid wood computer desk.
Ok the easy bits done just got to install, make back up disk, install internet, security etc etc and off we go. Easy peesy.
Hmmmmm, seems a bit slower than my last one, but hey, I'm using a different security set up than before, sooooooooo..........
2 weeks down the line, Christams arrives and I start to notice the mouse doesnt seem to work right. Click, click, click, for just one action. Maybe because it an old style roller ball one. But I carry on using it.
Come last night, I've had enough, and the computer is now very slow. So I decide to put my old infer red mouse in the unit. Out comes the unit, in goes the new mouse, and then just as I'm about to put the unit back into the desk I noticed that on the top there is a red light flashing, something I had never seen before.
Being nosy and just about seeing through the cling film I can see an icon, something like a 'dustbin' next to the light, 'what that?'. Then, eek, 'WHAT THAT?'. There is a mark under the cling film, peelig it back carefully, it reveals that there is a crack about an inch long, along the top!
OK something is not right here.
Off to the shop I go, with the unit under my arm. Customer service department. The guy behind the counter is not impressed, and basically says there is nothing he can do, since 28 days have lapsed. And that it should have been bought back before now. That's crap as far as I'm concerned. I explain to him that you can't see the crack as the film in over it, and actually you can only see it in a certain light, he still wouldn't budge. OK fair enough I'll speak to the manager then. The Manager arrives and says the same, I tell him the policy stinks, and also that remember this a product that was bought for Christmas, as many parents do they don't leave it close to Christmas to buy big pressies like this, still nothing. I'm mad now. And get the distinct impression they are calling me a liar and that I must have cracked it myself. The Manager in the end says get in touch with the manufacturer, as they don't repair items at the shop, this makes me laugh, this outlet is one of the biggest in the country.
Steaming is how I feel walking out of there, followed by my mum, who is loudly saying that no more items would be bought from the shop:) (Got to love mums).
Back home, OK try the manufacturer. On the phone, explain the situation, and still nothing, except, and wait for this, an engineer would be out within the next 24hrs to fix it, but I would be charged for parts. I DON'T THINK SO!
And why would I be charged, 'Because I can't prove that I didn't do it'
Conversation over.
Really pissed now, so I get the phone number for the head office, of the company that I bought this computer off. I get through to a nice young lady who puts me through to the Investigation Office.
Explained again the situation, and yet again you get the distinct impression he is accusing me of cracking the unit. We go back and forth for about 10 minutes, neither one of us giving in.
He was convinced, that none of their products arrive to their shops damaged because they are packed in polystryne. Of course how silly of me, polystryne the indestructable material, ha ha don't make me laugh.
'Fine, so you prove to me that none of your products don't arrive damaged!'
'I don't have to the onus is on you' he replied.
That did it........... I'd had enough.........
I asked for a replacement and he flatly refused, 'So there fore your company sells shoddy goods then', he refused to comment on that. There was no customer care at all there.
My parting words were, 'I'll get in touch with Watchdog then' (TV comsumer programme)I received a nice curt and loud 'FINE' down the phone has I ended the phone call.
And thats what I have done, reported them to Watchdog. Somethign may happen, something may not. It'll be a case of wait and see.
And if the engineer tries to charge me for parts, he will find that I will refuse and tell them to send them to *****.. The company that thinks all customers are liars and that polystyrne can stop damage to their products.
I have had an awful morning due to a UK company that can't get their heads out of their own arses. You can tell by now, that I am steaming and a tad upset.
When I am 'right', I argue to the death, some see it a bit of a blight, but if I don't stick up for myself then who will?
In November I bought a new computer with a flat screen to go with it, and it was to be my daughters christams present, however, my own conked out, and is very ill. So we decided instead, that we buy her a laptop and that I would have the new computer. (Two weeks had lapsed by now).
I took it out of the box and because it has areas that can easily scratch, I left the cling film covering on those areas. Then placed it into my solid wood computer desk.
Ok the easy bits done just got to install, make back up disk, install internet, security etc etc and off we go. Easy peesy.
Hmmmmm, seems a bit slower than my last one, but hey, I'm using a different security set up than before, sooooooooo..........
2 weeks down the line, Christams arrives and I start to notice the mouse doesnt seem to work right. Click, click, click, for just one action. Maybe because it an old style roller ball one. But I carry on using it.
Come last night, I've had enough, and the computer is now very slow. So I decide to put my old infer red mouse in the unit. Out comes the unit, in goes the new mouse, and then just as I'm about to put the unit back into the desk I noticed that on the top there is a red light flashing, something I had never seen before.
Being nosy and just about seeing through the cling film I can see an icon, something like a 'dustbin' next to the light, 'what that?'. Then, eek, 'WHAT THAT?'. There is a mark under the cling film, peelig it back carefully, it reveals that there is a crack about an inch long, along the top!
OK something is not right here.
Off to the shop I go, with the unit under my arm. Customer service department. The guy behind the counter is not impressed, and basically says there is nothing he can do, since 28 days have lapsed. And that it should have been bought back before now. That's crap as far as I'm concerned. I explain to him that you can't see the crack as the film in over it, and actually you can only see it in a certain light, he still wouldn't budge. OK fair enough I'll speak to the manager then. The Manager arrives and says the same, I tell him the policy stinks, and also that remember this a product that was bought for Christmas, as many parents do they don't leave it close to Christmas to buy big pressies like this, still nothing. I'm mad now. And get the distinct impression they are calling me a liar and that I must have cracked it myself. The Manager in the end says get in touch with the manufacturer, as they don't repair items at the shop, this makes me laugh, this outlet is one of the biggest in the country.
Steaming is how I feel walking out of there, followed by my mum, who is loudly saying that no more items would be bought from the shop:) (Got to love mums).
Back home, OK try the manufacturer. On the phone, explain the situation, and still nothing, except, and wait for this, an engineer would be out within the next 24hrs to fix it, but I would be charged for parts. I DON'T THINK SO!
And why would I be charged, 'Because I can't prove that I didn't do it'
Conversation over.
Really pissed now, so I get the phone number for the head office, of the company that I bought this computer off. I get through to a nice young lady who puts me through to the Investigation Office.
Explained again the situation, and yet again you get the distinct impression he is accusing me of cracking the unit. We go back and forth for about 10 minutes, neither one of us giving in.
He was convinced, that none of their products arrive to their shops damaged because they are packed in polystryne. Of course how silly of me, polystryne the indestructable material, ha ha don't make me laugh.
'Fine, so you prove to me that none of your products don't arrive damaged!'
'I don't have to the onus is on you' he replied.
That did it........... I'd had enough.........
I asked for a replacement and he flatly refused, 'So there fore your company sells shoddy goods then', he refused to comment on that. There was no customer care at all there.
My parting words were, 'I'll get in touch with Watchdog then' (TV comsumer programme)I received a nice curt and loud 'FINE' down the phone has I ended the phone call.
And thats what I have done, reported them to Watchdog. Somethign may happen, something may not. It'll be a case of wait and see.
And if the engineer tries to charge me for parts, he will find that I will refuse and tell them to send them to *****.. The company that thinks all customers are liars and that polystyrne can stop damage to their products.
Monday, 8 January 2007
Yep Donkeeeeeeeeeeeee-hawssssssssss
Well looks like all sites are suffering from this infliction. Change of style of play on my part may well be needed, and honed.
Oh well.......
And in other areas of poker life the Quad Queens havent started the League to badly. Nice scores in the MTT and a great 3rd place for fromafar in the first sng, however myself and Ladyluck crashed out in bad positions in ours, so we're sitting joint 4th.
Oh well.......
And in other areas of poker life the Quad Queens havent started the League to badly. Nice scores in the MTT and a great 3rd place for fromafar in the first sng, however myself and Ladyluck crashed out in bad positions in ours, so we're sitting joint 4th.
Sunday, 7 January 2007
Frustration has lead to this
OK, I'm getting very frustrated at the moment at poker.com. Not at the site but at some of the hands that are being played. It seems to be donkey mania there at the mo, and when you want to play a true game of poker, this is very frustrating.
So..........
I've gone back to some of the old sites I used to play at to try my luck there. some have had small surprises for me, as there are some accounts still with money in, eek, fancy forgetting. Maybe it would be a good idea if everyone went back to their old sites to check out their accounts, you just never know!
I'll let you know what happens and if these sites are the same as poker.com for the doney fests
Good Luck
So..........
I've gone back to some of the old sites I used to play at to try my luck there. some have had small surprises for me, as there are some accounts still with money in, eek, fancy forgetting. Maybe it would be a good idea if everyone went back to their old sites to check out their accounts, you just never know!
I'll let you know what happens and if these sites are the same as poker.com for the doney fests
Good Luck
Saturday, 6 January 2007
WJFC (13's)
WJFC, is the football team that my 12 year old son plays for. And every Saturday barring everyone is well, we go and support them.
Today was the same as normal, though my son didn't play due to swollen glands, but all the same the team needs as much support as it can get.
Just like any grotty winters day in the UK, it was freezing and drizzling and flipping slippery underfoot. We ended up at the away pitch, which in places was quite boggy, with no shelter and hopping on the spot, to try and keep warm.
The boys had just finished a two week break from league games, (christmas break), and I have to say I was impressed in the way they played.
We're not the best team in the League, and sometimes our boys get so down-hearted, when things aren't going their way. And this is how the match went, the away team scored first, and the lads heads dipped.
After 10 minutes of encouragment 'shouting', which you have to do to make yourself heard, they really seemed to get their act together and played some intellectual football.
They were seeing areas to run into or pass and were communicating really well, something that has been lacking in the past.
First half over 1-0 to the away team/ or home team, depends how you want to read it. Then straight into 2nd half they score again, 2-0 now. But WJFC didn't give in and scored a cracking goal, half bycyle kick with an unusual angle, clipped the inside of the post and in.
The guys keep plodding along and continued to play their best but in the end, lost 4-1.
It isn't great when ths happens and no-one wants to lose, but if it had been a match of skill, possession and good attitude our team would have won hands down.
Roll on next week when we have to do it all again, in whatever weather, rain, snow and shine.
And remember that if you have a local youngsters team near you, go down and support them when you can, as many of these teams are run by volunteers and are always looking for funds. Plus you never know you might meet the next young star of football.
Today was the same as normal, though my son didn't play due to swollen glands, but all the same the team needs as much support as it can get.
Just like any grotty winters day in the UK, it was freezing and drizzling and flipping slippery underfoot. We ended up at the away pitch, which in places was quite boggy, with no shelter and hopping on the spot, to try and keep warm.
The boys had just finished a two week break from league games, (christmas break), and I have to say I was impressed in the way they played.
We're not the best team in the League, and sometimes our boys get so down-hearted, when things aren't going their way. And this is how the match went, the away team scored first, and the lads heads dipped.
After 10 minutes of encouragment 'shouting', which you have to do to make yourself heard, they really seemed to get their act together and played some intellectual football.
They were seeing areas to run into or pass and were communicating really well, something that has been lacking in the past.
First half over 1-0 to the away team/ or home team, depends how you want to read it. Then straight into 2nd half they score again, 2-0 now. But WJFC didn't give in and scored a cracking goal, half bycyle kick with an unusual angle, clipped the inside of the post and in.
The guys keep plodding along and continued to play their best but in the end, lost 4-1.
It isn't great when ths happens and no-one wants to lose, but if it had been a match of skill, possession and good attitude our team would have won hands down.
Roll on next week when we have to do it all again, in whatever weather, rain, snow and shine.
And remember that if you have a local youngsters team near you, go down and support them when you can, as many of these teams are run by volunteers and are always looking for funds. Plus you never know you might meet the next young star of football.
Thursday, 4 January 2007
Nervous and Excited at the Same Time
I haven't played much over the last couple of days, because I am winding myself up over my new venture.
As I mentioned earlier I am thinking or trying to set up an internet business creating Wedding Invitations.
At times its been a frustrating slow process to get the ideas to fit and work properly. There's being perfect and there's being TOO perfect, an awful fault I have.
Also trying to get a website up and running, itsn't helping my nerves, and of course I know nothing about Web Design.
Also I have this awful knot in my stomach caused by doubt. Doubt is a horrible emotional, and sometimes hard to control. But I keep trying to push it back and just get on with things.
But at the same time, I'm very excited about it, and I can't wait to get it up and running.
I'm getting a lot of support from the other half, as he knows I'm very creative, and he wants me to expand the creative part of my life, though I do think he's hoping it will stop me from decorating the house all the way through again, something I do every year. I just can't help myself, lol.
Ok I think this has helped a bit, just making this post. I'll keep you updated and link the website to my blog when it is ready and hopefully some of you guys will comment on it for me, good or bad.
As I mentioned earlier I am thinking or trying to set up an internet business creating Wedding Invitations.
At times its been a frustrating slow process to get the ideas to fit and work properly. There's being perfect and there's being TOO perfect, an awful fault I have.
Also trying to get a website up and running, itsn't helping my nerves, and of course I know nothing about Web Design.
Also I have this awful knot in my stomach caused by doubt. Doubt is a horrible emotional, and sometimes hard to control. But I keep trying to push it back and just get on with things.
But at the same time, I'm very excited about it, and I can't wait to get it up and running.
I'm getting a lot of support from the other half, as he knows I'm very creative, and he wants me to expand the creative part of my life, though I do think he's hoping it will stop me from decorating the house all the way through again, something I do every year. I just can't help myself, lol.
Ok I think this has helped a bit, just making this post. I'll keep you updated and link the website to my blog when it is ready and hopefully some of you guys will comment on it for me, good or bad.
Tuesday, 2 January 2007
Happy New Year
Happy New Year, everyone, I hope it will be a good one for you all.
Everyone in this house is till in holiday mode, though the kids need to get their backsides into gear for school tomorrow.
I'm enjoying this time to fit in some extra poker. Though my gains are not that great in value, I'm quite happy with my play.
Ladies night tonight, and since I haven't got darts to play this week, I'm gonna give t a shot ;)
Ok Good Luck this Year folks
Everyone in this house is till in holiday mode, though the kids need to get their backsides into gear for school tomorrow.
I'm enjoying this time to fit in some extra poker. Though my gains are not that great in value, I'm quite happy with my play.
Ladies night tonight, and since I haven't got darts to play this week, I'm gonna give t a shot ;)
Ok Good Luck this Year folks
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